Refund Policy

Here Is a Brief Image and Description of what our Contract to our customers. We have nothing to hide!!!!

Contract Details:

I1.) Service Agreement
This Service Agreement, Customer, Hereafter- you or your, understands and agrees without any modifications to this agreement that they are hiring State By State Transporters Inc, Hereafter -SBS Transporters, a licensed & bonded transportation brokerage (MC#741851) to assist the card holder in finding a licensed and insured transporter. SBS Transporters will work diligently to provide a driver but this service is not guaranteed due to unforeseen accidents, inclement weather and unforeseen circumstance, such as mechanical failure, previous delays from other customers, and/or Department of Transportation delays. This Contractual agreement is subject up to 10 business days from the first available pickup date described in the Contract above. I authorize and agree the above amount to be paid to SBS Transporters to the credit card provided over the phone as a deposit for their service fee (making phone calls for the transport, negotiation prices with potential drivers and posting fees for the dispatch board). This service fee (deposit) is non-refundable if the following two conditions have been met:

A.) Customer's vehicle has been dispatch or assigned to a carrier.
B.) the customer has not cancel this service order by submitting a cancellation letter by fax
before the 1st available pick up date described in the above contents.


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